Shipping Methods & Delivery Time
Dear valued customer,
Below you can find our full shipping policy.
20-40 Business Days
All orders are processed within 5 days of being placed, and are shipped the very next day after processing.
We urge you to ensure all delivery information is correct. If there is any information that is missing and/or incorrect, we may be required to alert you on how the mismanaged delivery information has caused a delay in the order.
Delays may also occur as a result of customs clearance as well. Your local customs office may ask for extra documents and time to clear your package, which would add to the amount of time it will take for the delivery to reach you.
Either your order will be delivered to you by your local post office, or a local courier. Depending on your area, most orders will be delivered by your local post service - meaning that the package should be delivered with the rest of your regular mail. In case you are away when the delivery is made, a notice card may be left by the postal service to advise you on where and how to collect your package using the best method possible.
There will be NO reshipping arrangement made in case parcels are returned for the wrong addresses, incomplete addresses, and returned due to unavailability.
Order tracking may be done through our tracking page. CLICK HERE to begin tracking.
Taxes & Duties
Import taxes, duties and other related customs fees may be charged once the parcel arrives at the destined country. These charges are determined completely by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient, and will NOT be covered by Qayse. For further details on charges, please contact your local customs office.
Customs & Regulations
You are responsible for checking your local postal regulations for restricted items. We cannot be held responsible or liable for any items are that not accepted into the the destined country.
Foreign Transaction Fees
In case your credit card account holds money in a currency other than the US dollar, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency exchange transaction fee.
These fees are determined by your bank’s pricing and transaction free policies. We are not responsible for the exchange rate of any charges your bank or credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
Our store prices are may be shown in your local currency, but in USD when you check out. All transactions will be handled in USD through PayPal or Stripe at the checkout page.
International Shipping Restrictions
Currently, we are unable to ship to the following countries:
- Faroe Islands
- Cayman Islands
- US Virgin Islands
- Northern Mariana Islands
- The British Virgin Islands
- Turks and Caicos Islands
- Solomon Islands
- Falkland Islands
- Marshall Islands
- Bouvet Islands
- Christmas Islands
- Cocos (Keeling) Islands
- Cook Islands
- Heard Island and McDonald Islands
- Norfolk Island
- Sint Maarten
- South Georgia and the South Sandwich Islands
- United Arab Emirates
- Canary Islands
- Saudi Arabia
- South Africa